When visitors "down side" because the travel company insolvency

- The scandal of the travel company Lanta Tour of Russia has recently made more than 4,000 customers of this company stuck in the countries Vietnam, Thailand, India.
However, such scandals by the travel company insolvency triggers are not rare, if not as often. Before the "accident" as such, the traveler (was - is - will) make tours are lost not only physically but also mentally.
Mr. and Mrs. James and Karen Wahlgren had been "cheated" lost $ 10,000 dream trip to Alaska in 2008. They can not claim this amount if the company declared bankruptcy tourismDisillusionment
Mary Ann Buss and her sister had dreamed of a trip that they dream of spectacular over the past 50 years. It was an adventure to the land of koalas and kangaroos in Australia last two weeks.
"It's a dream" - Buss said. "And worth, it has come true" - she added.
In 2008, two sisters Mrs. Buss each paid $ 6,000 for travel agents Carol 'Tours. The company promises the two dreams come true lady and attractive than ever.
But, this has never happened
Instead, Buss and her two sisters were together Soldner joined the group "almost" become tourists in Wisconsin (USA). They said Carol companies' Tours has "ruffled money their" disappeared.
Meanwhile, Mr. and Mrs. James and Karen Wahlgren at Slinger (USA) said they had not lost $ 10,000 after placing a trip "only once in a lifetime" - including cruise travel to Alaska.
Two elderly retirees also put together a trip with Ms. Buss and canceled the tour. But then, two tools that travel companies had deliberately tampered voyage to Alaka.
"We do not believe anyone else" - Karen said. "And do not be hopeless to Alaska again."
This travel company has closed from 1/2008 and then filed bankruptcy eight months later in federal court in Milwaukee, after 20 years of business tours.
Block the company's huge debt tourism equivalents $ 543,000, of which more than $ 200,000 of client money in West Bend, Kenosha, Hartford, Menomonee Falls and in many other places.
Failed dreams, but her sister Buss could not recall all their deposit worth $ 6,000. Just then, she says Buss discovers that the company did not buy insurance for the trip as promised. "It's true that trap" - Ms. Buss said.
Stranded
The case is not the worst when passengers travel companies abandoned. Because the worst situation occurs when the passengers are happy hand holding passports discovered that his ticket did not exist, or reservation costs are not paid, or the extra cost .. .
Also in 2008, a travel agency in Tampa (Florida, USA) also filed for bankruptcy. They are said to have lost more than $ 8 million.
The result is a series of its customers had dragged home a rampage at the airport to discover that their trip has not been set. They vented their anger on email and phone companies, but can not be contacted.
After all, only some of the customers be reimbursed the cost, while others still have to wait long for monetary compensation.
Last year, Murray Atherton (Canada) visited Haida Gwaii. Then he went to Smithers and receive bad news. "I travel company has hired bankruptcy and our trip has not been paid" - Murray recounted what he heard.
Three days later, Murray must pay for hotel rooms. Once home, he tried to withdraw money through travel insurance from your credit card. But the effort failed.
"I received your letter and they said they would not pay travel expenses inner city" - Murray said.
Saving faith
Meanwhile, friends of Murray received compensation through BC Travel insurance by travel agents authorized to pay.
Manjit Bains at the Center for Consumer Protection said: "Always remember to check the printed copy of the contract. Take a look at the compensation policy and cancellations."
When booking travel online and icon that says this website is licensed from the Protection of Consumers. Murray then fill in the form of text and prayer.
"I got the whole bill and send it to Victoria and in just four weeks, I take back all the money. It was strange, it's too easy".
But with the travel company "kind", even bankrupt because of inefficient operations, customers still get compensation for all costs and refund the deposit.
In 2009, the company Vactions Conquest (Toronto, Canada) has decided to close because business losses. But instead of bringing guests leave the market, they have the responsibility to act.
Accordingly, the customer has booked flights and paid via cash or check will be compensated when working with the firm. Those passengers booked directly with Conquest Vacations will contact the company again, and then transferred to this company and put the number of votes for reimbursement.